What Is PBX In Terms Of The Auto Attendant?
There are many features of the PBX systems and you may need to ask What is PBX? in terms of the auto attendant feature that it supplies. The auto attendant feature is the feature that when a customer calls your business, the PBX system will either pick up the call to send the customer to options that he or she may choose, or it is set up to send the customer to these options when other lines are busy and there is no one who can answer the phone. The auto attendant is what keeps the customer on the phone until a live representative can help them.